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Frequently asked questions
What is Airport Fast Track?
When should we meet at the airport on Departure?
Our Service Standard is to meet clients curbside at the Providenciales International Departure Terminal a minimum of 90 minutes prior to your scheduled flight departure time. Without booking Island Arrangements Airport Fast Track services, all international airlines require passengers to be at the at in Providenciales at least 3 hours prior to the scheduled flight departure time.
Do I need to stand in line to check in with my airline and drop my checked bags?
While we will provide assistance and try our very best to get you through your airline check in and bag drop as quickly as possible, all passengers are processed by the airline subject to their respective cabin/class/rules. Our service does not bypass these regulations and we cannot guarantee priority at airline check in or during the airline boarding process.
Do you offer lounge services?
Please note that we do not provide lounge services. The goal for our services is to enable our customers to spend more time enjoying their vacation and minimize the time spent waiting at the airport.